So why are we succeeding when many â€˜big ticketâ€™ retailers are struggling? As with most successful businesses itâ€™s about giving customers what they want at a price theyâ€™re prepared to pay for the quality and service offered. Our long experience told us that what potential clients wanted was to rely on a company that will take all the stress and hassle away from fitting their dream kitchen.
And, in a nutshell, thatâ€™s what we do really well! When you start to think about the complexity of fitting a new kitchen and all the trades that have to be managed to ensure it turns just the way youâ€™ve agreed with us, it can give all but the professional supplier sleepless nights!
I read with interest that the perennial news story about credit and debit charges levied by businesses and, in particular the low cost airlines, has resurfacedÂ as the OFTâ€™s consultation on the issue comes to an end. This isnâ€™t the first time that the airlines have been criticised for their lack of transparency and fairness in […]
Unsurprisingly in todayâ€™s tough economic climate, every customer weâ€™re lucky enough to talk to is after the best-priced new kitchen they can find for their hard-earned money.Â Â I choose the phrase â€˜best-priced kitchenâ€™ rather than â€˜cheap kitchenâ€™ because, having seen three clients this week each one has had a view in terms of what the […]
As I sat and watched the news last night, aghast at the devastation being wrought, it was the human stories â€“ the ones that the rioters care not one jot about â€“ that really struck home. As an independent kitchen retailer the news story that really resonated with me was the fire atÂ the â€˜House of […]
In the latest of a series of occasional guestÂ blogs written by Kieron Hayes, friend of Nicholas Hythe Kitchen Design Studio, he looks at the concept ofÂ ‘Community’ rather than ‘Corporate’ Social Responsibility and shows howÂ small businesses can turn what they’re already doing into a way of helping grow their business. Itâ€™s beenÂ around since the 60s […]
As regular readers of our blogs know, weâ€™re bigÂ fans of technology â€“ especially if it can help make lives easier, interesting or more fun.Â As a result I â€˜followâ€™ a number of Tweeters on Twitter who write about the subject (as well as kitchens of course!) and I came across an article from BusinessInsider that […]
I’ve had two emails from kitchen suppliers in China during this pastÂ week.Â One from an exotically named ‘Lolita’ and the other, I kid you not, from a ‘Bruce Lee’! Lolita’s email stated â€˜We are specializing in manufacturing kitchen cabinet, wardrobe & bathroom cabinet in China, with good quality andÂ competitive priceâ€™ before asking â€˜Please contact us […]